Processing Time:
All orders are processed within 1–2 business days. Orders placed on weekends or holidays will be processed the next business day.
Shipping Rates & Delivery Estimates:
Shipping charges for your order will be calculated and displayed at checkout. Estimated delivery times:
Standard Shipping: 3–7 business days
Express Shipping: 1–3 business days
International Shipping: 7–14 business days (varies by destination)
Order Tracking:
Once your order has been shipped, you will receive a confirmation email with a tracking number and carrier information.
Shipping Delays:
While we strive to meet delivery estimates, delays can occur due to high order volumes or external factors like weather or customs. We appreciate your patience and understanding.
Return Window:
You may return most items within [e.g., 30 days] of delivery for a full refund or exchange.
Eligibility for Return:
To be eligible for a return:
Item must be unused and in its original packaging
You must provide proof of purchase (e.g., order confirmation or receipt)
Certain items like perishable goods, custom products, and final sale items are non-returnable
How to Initiate a Return:
To start a return, contact our support team at [support@barrakytrading.com] with your order number and reason for return. We will provide a return authorization and shipping instructions.
Return Shipping Costs:
Customers are responsible for return shipping costs unless the item was defective or incorrect.
Refunds:
Once we receive and inspect your return, we’ll process your refund within 5–7 business days to your original payment method.